Ron Davis Brings a Wealth of Experience to New Role

Ron Davis

Congratulations to Ronald Davis, who has been named the new Manager of Inflight Standards and Compliance.  The Inflight department, which includes all of our Flight Attendants, is hugely focused on the role that our Flight Attendants play in the safety of our passengers, as well as on the customer experience.

Ron will be responsible for the standardization of Inflight policy across operational departments, as well as for the management of Inflight’s Safety Management System, or SMS.  SMS is a widely-used program in aviation that promotes a top down and bottom up approach to safety awareness.  SMS advocates that safety isn’t just the responsibility of management or front line employees, but that every single team member, from pilots and flight attendants to mechanics and office support staff, can play an important role in the safety of an airline.  Safety is always our number one priority, and we take our SMS program very seriously.

With nearly three decades of aviation experience, including an extensive Inflight background, Ron brings a wealth of experience to his new role.  He began his aviation career in 1988 as a Saint Louis-based Flight Attendant with Trans World Airlines (TWA). He held numerous positions within TWA’s Inflight department, and also worked at TWA’s corporate headquarters in its International Pricing/Tariffs, Advertising and Marketing division.  Ron joined our team as a Flight Attendant in 2002 and went on hold various positions in our Inflight Training department.

At Trans States, we believe in promoting from within whenever possible, which means that our employees have significant upward mobility opportunities over the ​course of their careers.  We love seeing talented employees build careers and progress professionally!

New In-flight Manager is a Familiar Face

New In-flight Manager, Karen Hayes

Karen Hayes is a familiar face in the In-flight Department at Trans States.  Karen has been part of the Trans States family for four years, joining the company as a flight attendant in 2010.  She has also been a Check Air person as an extension of the In-flight Training Department for the past two years.  In her new role as In-flight Manager, Karen will have shared responsibility for our flight attendants in IAD and ORD.

What do you enjoy about being In-flight Manager?

I enjoy helping and mentoring the flight attendants and learning about the day-to-day operations of Trans States Airlines.  I also like being a positive influence to the crews and offering assistance and guidance to our flight attendants.

What do you hope to see as you progress in your role?

I would like to see more uniformity between all three of our bases.  Our flight attendants are the front-line of our company, and their duties should be consistent and seamless from one flight to the next.  In addition, I would like to see our flight attendants giving 100% to make sure that our customers are receiving first class service on each flight.

Karen attended Guilford Technical Community College in Jamestown, North Carolina.  Prior to her airline career, Karen worked in both Human Resources and Sales, and spent nine years volunteering with the Big Brothers & Big Sisters program.

Karen roller skated professionally as a teenager, and still enjoys skating as an adult.  She also enjoys reading, learning about different cultures, and history.

Best of luck in your new position, Karen!

Ed Trowbridge Promoted to Vice President

edEd Trowbridge Promoted to
Vice President, Administration, Insurance & Employee Services

Ed Trowbridge has been promoted to the position of Vice President, Administration, Insurance & Employee Services for Trans States Holdings and will provide vision and leadership in overseeing all employee-related functions and services,  recruiting/employment functions, as well as corporate and aviation insurance programs and non-operational administrative activities for the Holding Company and our three subsidiary airlines.

Ed started his career with Air Midwest and has nearly 28 years of experience in the airline industry.  He has been with our company since 1991 when Trans States acquired Air Midwest.  Ed has worked in various roles at Trans States including station operations, ground services and customer relations.  In these areas of the company, he has held various positions including Station Manager, Manager of Ground Services and Planning; Director of Stations; and in 2008 he was promoted to Trans States Holdings Managing Director Customer and Ground Services, where he has been responsible for all station operations, regulatory compliance, safety, budgeting, customer related programs and customer service.  In 2012, Ed also assumed responsibility for recruiting and building maintenance.

Ed resides in St. Louis with his wife of 31 years.  They have three children and five grandchildren.  His youngest daughter attends University of Missouri-Columbia (Mizzou) and has also worked seasonally for Trans States Holdings.  Ed is an avid St. Louis Cardinals fan, and enjoys traveling to warm climates and spending time with his family.

We are excited that he has accepted this new role within the company, and we look forward to having him join our Executive Leadership team.