Our Aviators internship program provides talented student pilots with a defined pathway to the Trans States flight deck upon completion of ATP minimums. Throughout the course of the program, participants are mentored by Trans States pilots, are provided with advance copies of training materials, and participate in the Trans States Airlines Command Leadership course, a program typically offered only to Trans States Airlines command pilots. Interns also visit corporate headquarters in St. Louis to get a behind-the-scenes look at the operation and to meet Trans States leadership.
During a recent group trip to St. Louis, three of our current Aviators shared their insights about the program, including how it will benefit their careers.
Dakota Knaff is a sophomore at Western Michigan University’s College of Aviation, where he is studying Aviation Flight Science and Aviation Operations Management. Dakota is looking forward to flying the Embraer 145 when he becomes a Trans States pilot. “I’ve always wanted to fly the Embrear 145,” he enthused. “I flew on one last year to Houston, and I prefer it over the Embraer 175. It’s smaller, but quick and sleek.”
Dakota is excited about the networking opportunities that Aviators provides student pilots. “I don’t know of any other airline that brings students to their corporate headquarters, especially if they’re private pilots,” he remarked. “Being able to meet the Director of Flight Operations is just one example of the endless connections that I know I will make through Aviators.”
A sophomore at Embry-Riddle in Daytona, Tayvon Gaddis is studying Aeronautical Science with a minor in Meteorology, and is finishing his instrument rating. “I saw a link for Aviators on Facebook that someone just happened to share. I immediately saw the benefits to getting a head start in the professional aviation world.” The headquarters visit solidified his impression of Trans States as a great place to launch his career. “Everyone is friendly and helpful,” he said. “I will absolutely work for Trans States after I complete the Aviators program, because the end result is having a job at a good airline.”
Daniel Shnick is an Aviation and Finance double-major at Quincy University, and is currently working on his CFI rating. Daniel discovered Aviators when he was looking for something that would benefit his career while he finished school. “I met some very enthusiastic Trans States recruiters at Quincy, and they told me about the program,” he explains. “What really stood out to me was the headquarters visit, training opportunities, and having a pilot mentor.” Daniel is especially looking forward to gaining interview preparation tips from his mentor.
We’re looking forwarding to welcoming these talented pilots to the Trans Sates flight deck in the future. In the meantime, we’ll be helping them lay the groundwork for a successful commercial aviation career. If you’d like to join them, click here for more information and to apply online.
Recently some of our Raleigh-based crew members had the opportunity to be a part of a very special event co-sponsored by American Airlines and the Autism Society of North Carolina. The event simulated the airport experience for children with autism so that they would know what to expect the first time they boarded a commercial flight. The children also had the opportunity to board a Trans States Embraer 145, and were shown exactly what would happen during the first 20 minutes of a real flight.
Captain Jonathan Jones, who was in the cockpit during the simulated flight experience, believes that the experience was a great way to acclimate autistic children to the airport environment before actually taking a flight. “Often times, environments like airports can be overwhelming for families touched by autism,” he remarked. “This means that families are putting their expenses at risk if they have to cancel travel plans due if their children become affected by the airport setting.”
The simulation exposed the children to just about every aspect of catching a flight, with the exception of taking off. The children and their families checked in with a gate agent at the ticket counter and checked their bags. After going through security, they headed to the gate area, where Captain Jones, as well as First Officer Will Browne, and Flight Attendants Amy Furlough and Misty Burmingham, spent the afternoon making them feel comfortable, even showing them pictures of what the inside of the aircraft would look like. The children then boarded the aircraft via a jetbridge. During the boarding process, the children were given gift bags to commemorate the experience, including their very own wings, just like our crew members wear.
After the children and their families were settled with their seatbelts fastened, the flight “took off” by pushing back from the gate and taxiing for about 20 minutes to a remote parking spot. Before the flight “descended” and returned to the terminal, there was even a beverage service.
Captain Jones said that organizers deemed the event a complete success, and the kids loved it, especially receiving the gift bags with the wings inside. “That really made their day,” he added. Captain Jones went on to remark on the importance of giving back to the communities we serve. “Our passengers are our neighbors. Events like this give us an opportunity to back to our them, and to actively contribute to our community.”
Congratulations! You have been hired on as a Trans States Airlines pilot! This means that your airline career will begin with a six-week training program in St. Louis, Missouri. There, you will learn everything that you need to know to succeed in the Trans States flight deck. Obtaining this knowledge will come through hard work and diligent, constant studying. While this may seem like a daunting task, it is achievable with the right level of focus and preparation. Trans States Airlines Flight Instruction Manager Paul Epperson shares his tips and advice for what to expect and how to prepare for the adjustment into 121 ground school.
Look Ahead at the Training Footprint
Many new hires have only recently met the requirements for obtaining an ATP and are coming from a flight school or college training environment. Many others come from the ranks of the military or a corporate training environment. Most of these programs are built on a stage check, or stairstep approach to training. Since this is the only training many pilots know, they tend to apply the rules of their previous experiences to the airline world. Most of these programs use what I refer to as a “compartmentalized approach.” In essence, the pilot focuses on what’s directly in front of him to succeed. If you apply these same principals to the 121 world, you may find yourself behind the power curve by the time you near your scheduled simulator sessions. This is not where you want to be. To avoid this, you have to plan ahead by looking at your training footprint.
What to Talk About Before You Leave Home
Oftentimes, ground school is compared to “drinking from a fire hose” or taking a couple of college courses that were designed to last a semester in just six weeks. At last count, our company manuals comprise more than 1,600 pages. This is why it’s extremely important to sit down with your loved ones and explain that you will be completely immersed in the training environment for the next three months. Explain to them that this is likely to be the most intense three months you have ever had. Try to impress upon them that if they are demanding of your attention during this time, that you very likely may fail. In short, get your house in order before you leave for class.
“But what about weekends? You’re free weekends aren’t you?” You’re going to hear this phrase or something similar to it. I encourage students to go home a couple of times during training to reconnect with their lives. I also tell them that unless they have an IQ of 180, they will likely struggle if they go home every weekend. Weekends should be used to catch up on material that you’re behind on and to solidify the information that you have been attempting to digest. Make every attempt to gain the understanding of your loved ones before you leave home.
An Investment in Your Future
Your first 121 ground school, your first check ride and your first recurrent training event are going to dictate how you feel about returning to the training center for the rest of your career. Thirty-five to forty years is a long time to fear the training center—you don’t want to get a sick feeling in your gut every time you hear the words “oral”, “recurrent” or “check ride.” I explain to students that if they do what I ask of them (and I ask a lot), they will form a foundation on which to build the rest of their careers. And, if they go all in now,everything for the rest of their careers will be easier. By completely committing themselves, they will leave ground school with a comprehensive understanding of the airline environment, as well as the principles of complex aircraft systems. What this means is the next time they go to class—wherever it may be—it will simply be a variation of the same things that I taught them. And I want to be very clear about what I believe “all in” entails:
Get up at 6:30 AM to be in class by 8:00 AM. Stay focused for nine hours with a break for lunch. We finish at 5:00 PM.
Go back to the hotel and take a run (or whatever you need to do to clear your mind), get something to eat, call whomever you need to, and meet with your study group.
Spend 30 minutes to two hours with your study group each evening, depending on the material. Leave the group and study individually until you go to bed.
Repeat this every day for three months until you get to the line.
Approximately two months after completion of Initial Training, begin preparing for your first recurrent training.
Work Ethic and the Team
One important aspect that often is not reinforced properly is the need to work as a team. If you isolate yourself from your classmates, you will end up like the lone gazelle and soon will perish. I find hat the earlier a class bonds as a team, the more successful they are as a whole. You are going to have to trust and rely on one another to succeed. I tell students, “They don’t know what they don’t know,” hence the importance of getting together and quizzing one another. You will also need to find one individual who shares your work ethic to pair up with as a simulator partner. You are going to spend A LOT of time together, and you are going to be under considerable stress, so it’s important to choose wisely.
What to Expect Once You Arrive
The timeline for Trans States Airlines’ initial ground training is about seven weeks. This includes days off. (All subsequent references to time in this article refer to work days.)
I mentioned that most new hires don’t know what to expect. It’s difficult to prepare for something when you don’t know what is coming and I don’t want the class being reactive, so I take the time to lay out the entire training footprint on day one. I am going to do the same for you now.
Most 121 ground schools consist of several parts. Typically, the first part is administrative in nature and consists of a day or two of fingerprints, drug tests, photos for IDs, travel and insurance benefits, tax forms, etc.
The second part is Company Indoctrination (referred to as “Indoc”). The time frame in our case is six to seven days. There are two open book tests and a one hundred question final. Once Indoc starts, the training can begin in earnest. Indoc is the most boring thing in the airline business! It doesn’t matter what airline you’re with, Indoc is brutal. It consists of things like the rules and regulations of the airline, hazardous materials and security, etc. Boring as it is, you have to know the rules.
It’s important to note that during training you will be taking on over 1,600 pages of material. The fact is, most people aren’t going to be able to study 1,600 pages of material in the time frame of a normal ground school. I explain to students that they “need to know a little bit about a whole lot and a whole lot about a little bit.” The key is knowing where to focus your studies. The instructor can make a world of difference here. I’m not implying that airline pilots are ignorant of the majority of the material—what I am saying is that you must know enough about certain things to reference them. That’s why we carry manuals (usually electronic in today’s aircraft environment). For example, there’s a company policy on delays. I have pilots memorize key points of this program since, in our case, violating it can result in a half million dollar fine. I also explain that there is no need to memorize all the elements of the policy: You’re delayed. Since you’re delayed, you have plenty of time to look up the particulars of the policy.
Crew Resource Management
One full day is devoted to Crew Resource Management (CRM), with elements of it mixed throughout all of your training. Initially developed in the late 1970s, CRM is becoming a larger part of every airline’s training plan. Its objective is to identify and overcome obstacles to good crew communication and promote teamwork in all aspects of the operation.
General Operating Systems
Following CRM is General Operating Subjects (GOS), which lasts six days. GOS includes a more comprehensive look at some of the aspects of Indoc, but the primary focus is aircraft specific. This is where things get more interesting! You will be covering aspects of the Standard Operating Procedures (SOPs) for the aircraft you were hired to fly, as well as winter operations, performance, weight and balance, and much more. GOS will also cover flows, call-outs and aircraft specific procedures. Flows are designed to place the switches in the proper place without using a checklist by following a series of patterns. The checklist is then read after each flow to confirm that everything ended up in its proper place. In effect, it allows you to double check your work while being backed up by another pilot. Gaining a solid foothold on the flows is critical to your success in the simulator.
The timeline for Systems is 12 days. Typically, this is the most enjoyable part of the training process, but it’s also the most intense. Your understanding of the aircraft you fly has the potential to make a significant difference in the outcome of abnormal and emergency situations. The pilot of an airliner owes his passengers the highest degree of care. They are paying for your services, and they deserve a pilot who knows his craft. This includes, among many things, knowing your airplane like the back of your hand. Modern airliners have many complex systems that integrate with one another. It is incumbent upon you to learn as much as you can about these systems so that you may operate the machine as safely and efficiently as possible.
Systems integration training (SIT)
SIT consists of two half-day ground school sessions and three days of graphic flight simulation (GFS). The purpose of this time is to teach you how the various systems interact and how to do things like start the Auxiliary Power Unit (APU), start the aircraft engines, bring the air conditioning (AC PACKS) online and many other critical functions. The GFS sessions (essentially Microsoft Flight Simulator in full-scale with touch point screens) are an invaluable training tool.
The Oral Exam
The oral can be the longest two hours of your life if you’re not properly prepared. On the other hand, if you went “all in,” this is where you will reap the rewards of your efforts. When you show up for your oral exam, the examiner will ask you things about your aircraft, as well as company policy and procedures that will be very difficult(unless you’ve been through a 121 program before.) Their expectation of knowledge is very high—one day you may be flying their loved ones! Once on the line, you will be taking hundreds of lives into your hands each and every day. This is a responsibility not to be taken lightly.
SIT for the Simulator
This version of SIT consists of two half day sessions. Its purpose is to make sure you’re ready to transition to the simulator portion of your training.
It is essential that you know your flows, call outs and profiles before you go to the simulator. Do you remember the first time your instrument instructor asked you to fly an approach and talk to ATC? Now imagine it in an aircraft that is far more complex, moving three times as fast and that’s after you slow it down to approach speed. The simulator sessions (eight periods, followed by a check ride) are usually compressed, with four sessions, a day off, four more sessions, and finally a check ride (if you’re ready).One of the biggest issues with simulator training is that if you get behind, there is little to no time to catch up, so being prepared is crucial. A typical simulator session usually consists of a two-hour briefing and four hours “in the box.” To be successful in the simulator, you and your partner need to be meeting before each of your sessions for at least two hours (preferably in the trainers) to go over your flows, call outs and procedures.
To successfully complete a 121 training program, you must define what you believe it means to be a professional aviator (if you haven’t already) and hold yourself to that standard. This encompasses everything from how you wear your uniform to your knowledge of company policy and procedures. How you study and address your peers is also part of being a professional pilot. Hold yourself to the highest possible standards! Even if no one is watching.
Rick is a retired Navy pilot who had always hoped for a commercial flying career after leaving the military. However, when a Commanding Officer role took him out of the cockpit for the last few years of his career, he assumed that flying commercially was no longer feasible. However, several years after he retired, he had a conversation with an FAA examiner, who convinced him that the commercial aviation industry would be receptive to a former military pilot who had spent some time away from the flight deck.
“I wasn’t sure, but he was right,” Rick said. “Trans States was the first airline that I reached out to, and a pilot recruiter contacted me that same day.”
As Rick found out, airlines were very receptive to his background. He applied to a number of regional airlines, including Trans States, and every single one of them offered him an interview.
Keith Stamper, the Director of Flight Operations at Trans States, wasn’t surprised that airlines were so eager to interview Rick. “When you hire a former military pilot, it’s almost guaranteed that he or she is going to have an outstanding work ethic and exceptional leadership skills,” he said. “Plus, the high quality of their previous military training makes it relatively easy for them to transition back into flying.”
While Rick may have applied to a number of airlines, Trans States stood out to him from the very beginning. In the below video, he talks about his experience transitioning from military to commercial flying, and how factors including company culture, crew base location and a competitive contract convinced him that Trans States was the best place for him to launch his new career. Rick also speaks about the high value that the military places on mentorship, and how he saw that same commitment to helping others throughout the entire Trans States organization.
Even if you’ve been away from the cockpit for a few years, being a commercial pilot is still within reach. Our recruiters will walk you through the process, start to finish. Click here to get started.
When a flight is delayed, two things are key – communicating with your passengers, and keep them comfortable. During a recent delay, Captain Jason Newell, First Officer Cecilia Ernst and Flight Attendant Ayana Spann did just that, providing constant updates from the cockpit and textbook-perfect service in the cabin. Here’s what one of our passengers had to say about her experience:
I just wanted to give a shout out to Trans States Airlines Flight Attendant Ayana Spann. Captain Jason Newell and First Officer Cecilia Ernst. They were amazing!
When we got on the plane, Captain Newell announced that we were going to be delayed due to a paperwork issue, but both he and First Officer Cecilia Ernst did a wonderful job keeping everyone updated. Ayana had the biggest smile, a very positive attitude, and did whatever she needed to do to keep the passengers happy.
When Captain Newell came back over the PA, he announced that the pilots had received the paperwork, but we were 1,200 lbs over in fuel and that flight would be further delayed while the issue was resolved. Right away, here comes Ayana with water service and a smile, making sure that everyone was comfortable throughout the delay. She was a rock star! Ayana did a wonderful job and is truly an asset to Trans States Airlines. The pilots also deserve kudos for their part in keeping everyone updated, staying positive, keeping us safe, and getting us home.
The crew was excellent, and they all represented the airline in a very professional manner. Keep up the good work!
Our crews are true professionals who are committed to providing outstanding customer service – even when things aren’t going as smoothly as we would like!
If you’re an aspiring commercial pilot looking for a high-quality internship that will give you a jump start on your career, look no further than the Trans States Airlines Aviators program. This program identifies promising pilots still in the early stages of flight training, and mentors them through the process of becoming a Trans States pilot.
Program participants are paired with a current Trans States Airlines line pilot, who provides professional guidance and advice to their mentees not only while they’re in flight training, but up until the point that they become Trans States Airlines First Officers.
“It’s so important for young pilots who want to fly commercially to have mentors who are commercial pilots,” said Keith Stamper, Director of Flight Operations. “Our pilots have been in these students’ shoes before, and they know what it takes to make the jump from being a student pilot to being a commercial airline pilot.”
During their internship, students will also have a chance to visit corporate headquarters in St. Louis, where they will meet the Flight Ops management team, sit in on systems training classes, and get behind-the-scenes tours of Systems Operations Control and our Maintenance Hangar. Program participants also have the opportunity to participate in the Trans States Airlines Command Leadership course, which is typically only offered to Trans States Airlines Command Pilots.
Additional benefits of the Aviators program include $10,000 in tuition reimbursement, as well as limited pass travel on United Airlines and American Airlines. Aviators also act as field recruiters and can earn $1,500 for each pilot that they refer to Trans States who is hired and completes training (funds are banked until a student becomes a Trans States Airlines employee).
Once students earn the requisite hours and officially become Trans States Airlines First Officers, they’ll receive their tuition reimbursement payment, in addition to any referral bonuses banked during their time as an aviator.
“We’re excited to be able to provide such a dynamic, hands-on training program for future pilots,”said Trans States Airlines Chief Operating Officer, Fred Oxley. “This program provides immersive,real-world experience that will provide value to students while in school and when they become line pilots.”
Fall enrollment for the 2016 Aviators Program is taking place now! Click here to learn more and apply online.
The 27th Annual Women in Aviation International conference wrapped up last week, and we’re proud to have been a part of it! Nearly 5,000 people participated in the three day event, which was held at the Gaylord Opryland Resort & Convention Center in Nashville, Tennessee. Women in Aviation, International is a not-for-profit focused on encouraging women and girls to pursue careers in aviation, and its members include representatives from all areas of the aerospace industry, including astronauts, pilots, aircraft maintenance technicians, air traffic controllers, flight attendants, airport managers and more.
The annual conference has long been considered one of aviation’s premiere professional development and networking events, and this year’s event was no exception. Keynote speakers included astronauts Dr. Rhea Seddon and Robert “Hoot” Gibson; Jessica Cox, the world’s first certified armless pilot; Deborah Lee Hames, the 23rd Secretary of the U.S. Air Force; and Doreen Welsh, one of the flight attendants on U.S. Airways Flight 1549 (the “Miracle on the Hudson”). The conference also included seminars and workshops on a wide variety of aviation-related topics, as well as a job fair that gave attendees the opportunity interview with airline recruiters.
Our pilot recruiting team was on-site for the entire duration of the job fair, conducting interviews and meeting with both current and aspiring commercial pilots. “This conference has truly become one of the year’s not-to-be-missed recruiting events, as you get to meet hundreds of candidates face to face,” said pilot recruiter Zenia Bharucha. “It’s so important to build relationships with the next generation of aviators, and there’s nothing more exciting than watching these young pilots take their first steps towards fulfilling their dreams of flying for a commercial airline.”
Hundreds of prospective pilots were eager to drop off their resumes with our recruiters, which didn’t surprise Director of Recruitment Deb Smith. “We have a great story to tell. We’re one of the fastest growing regional airlines in the industry, and we offer top-tier pay, fast Captain upgrades and direct access to the left seat for qualified pilots. Candidates recognize what we have to offer and are excited about the prospect of flying for us!”
The pilot recruiting team will be on the road all spring, visiting flight schools and collegiate aviation programs, as well as hosting hiring events all over the country. For a complete list of events, or to schedule an interview, please click here.
In addition to being co-workers, First Officer Austin Jacobsen and Captain Kyle Jacobsen are also brothers. The two, who have the distinction of being one of the only sets of siblings to ever fly together at Trans States, were recently recently profiled in their hometown paper, the Spencer Daily Reporter. Austin and Kyle spoke at length about what led them to pursue careers in aviation, what they like best about their jobs, and on achieving their dream to fly together.
We’re proud that Austin and Kyle have chosen to call Trans States home!
As the official airline of the North Pole, Trans States is always delighted to help Santa out over the holidays. We had a guest on the flight deck this Christmas Eve, when Skippy the Elf caught a ride with Captain Jason Newell and First Officer Chad Memmel. Skippy made himself comfortable on the instrument panel so that he could wish our passengers a Merry Christmas as they were boarding and deplaning.
To be eligible for this special offer, you must start class on either December 1 or 14. If you’ve been thinking about applying, but were waiting until after the holidays, now is the perfect time to get in touch with a recruiter! Apply online at airineapps.com or touch base with a pilot recruiter at email@example.com.
This week Recruiting launched a new video touting the benefits of our Captain Qualified First Officer (CQFO) program. This program allows pilots who meet Captain requirements to fly as either a Captain or a First Officer, depending on the airline’s scheduling needs. CQFOs earn a Captain’s wage when flying as a Captain and a First Officer’s wage when flying as a First Officer. However, given their experience level, CQFOs earn a higher First Officer wage than that of a traditional First Officer.
In additional to making it financially feasible for pilots at other regionals to launch new careers here, this program also gives pilots the opportunity start earning Pilot in Command (PIC) time immediately, making it an ideal solution for those who have spent years waiting to upgrade.
Featured in the video is Trans States CQFO Marlon Choyce. Marlon joined us this summer after spending four years in the right seat at another regional. Marlon’s ultimate career goal is to fly for a mainline carrier. However, mainline jobs require PIC time, which Marlon was unable to acquire in the right seat. Marlon cites the opportunity to start earning PIC time, as well as the CQFO wage structure, as the two driving forces behind his decision to leave his previous First Officer position for a CQFO position with us. In fact, Marlon said that even though he’s brand new to the company, he’s earning more per flight hour than he did after four years at his previous carrier.
If you know pilots at other regionals who have become frustrated with long upgrade times, encourage them to check out our CQFO program. A higher wage structure, the opportunity to start earning PIC time, and upgrades in less than a year are all compelling reasons to consider making a move. Plus, you’ll earn a $1,500 referral bonus for every pilot candidate you recommend that is hired and completes training. Everyone wins!
It’s official! Today COO Fred Oxley, Director of Flight Operations Keith Stamper and ALPA MEC Chairman Zach Barnes signed a three-year contract extension for the Trans States pilot group. The pilot group voted to approve the contract extension just three weeks after the contract’s first amendable date. Most notably, the agreement raises first year pay to $35.81 per flight hour, the highest first year pay in the regional airline industry. The new contract also provides improvements in healthcare, sick leave and the company’s 401(k) contributions, as well as a cost-of-living increase for existing pilots and an increase in the per diem rate.
Both ALPA and Trans States management spoke positively of the negotiation process. ALPA MEC Charman Zach Barnes stated, “The deal exemplifies what a company and pilot group can accomplish when working together in a healthy labor relationship.”
COO Fred Oxley echoed those sentiments, stating last week that, “The fact that this extension was reached in such a short period of time underscores the positive and mutually respectful relationship that exists between the company and ALPA, especially at a time when other regional airlines have had difficulties concluding their negotiation processes.”
The Trans States Airlines pilot group has passed a Tentative Agreement on a three-year contract extension, with 71% of voting pilots voting in favor of the contract extension. What’s truly remarkable about this extension is that it was reached in such a short period of time–just three weeks from the contract’s first amendable date!
This new contract represents the company’s ongoing commitment to being a premier regional airline, and we believe that these types of investments in our future will benefit all of our Trans States team members as we continue our efforts to strengthen our position within the industry. A big thanks to everyone on both sides of the negotiating table who worked hard to make this happen.
We are pleased that the ALPA MEC has voted unanimously to send our pilot group a tentative agreement on a three year contract extension. We believe that our pilots will find the tentative agreement to be favorable, and we are confident that its final passage will help the airline navigate the some of the challenges facing our industry. Both ALPA and Trans States Airlines have worked extremely hard over the past few years to craft a new and positive relationship, and this new tentative agreement is a testament to the strength of that relationship. It bears noting that this new tentative agreement was reached in three weeks, compared to the five years it took to reach a tentative agreement during our last contract extension negotiations.
Click HERE to view additional details on the ALPA website.
We’re excited to announce that our participation in ATP Flight School’s tuition reimbursement program has been finalized! This innovative new program will allow for a portion of ATP student pilots’ training costs to be paid for by Trans States Airlines. In exchange, ATP pilots agree to fly for Trans States after gaining the required flight experience. Trans States is one of only a handful of regional airlines currently offering this incentive to new hire pilots.
Thanks to pilot John Price for going above and beyond to return a special item to a passenger! We received the below note from Trans States Flight Attendant Nadine Buell, who observed the following on a recent flight:
Recently, there was a lady on one of my trips who was travelling alone with an infant. We chatted during the flight, and I learned that the baby’s blanket was crocheted by her great-grandmother and had been passed down. The baby ended up fussing the whole flight, which left the mother flustered and upset.
When it was time to deplane, I helped her as much as I could, wished her luck, and sent her on her way. While John and I were crossing seatbelts, he noticed the baby blanket had been left behind. I quickly gave him a description of the passenger, and John ran off the plane and ran halfway down the terminal before catching up with the woman and returning the blanket to her. John came back to the plane a sweaty mess, but smiling!
We love it when employees take the time to recognize each other for a job well done! John was entered in the second quarter Above & Beyond contest and is in the running to win a $50 Visa gift card. If John wins, Nadine will win a $25 Visa gift card for nominating him!
Second quarter Above & Beyond winners will be announced in the coming weeks!
Two exciting new programs were announced today that give Trans States Airlines employees the opportunity to earn money for recommending and mentoring successful pilot candidates!
The Pilot Referral Program gives all Trans States Airlines employees the opportunity to earn $1,500 for each successful pilot candidate they recommend to Recruiting, while the Pilot Mentor Program gives Trans States Airlines pilots the opportunity to earn $5,000 for recommending a new hire pilot and then mentoring that new hire pilot through their first two years with the company.
Please check email or Comply for additional details. More information, including program instructions and forms, will be provided next week. We hope that many of you take advantage of this opportunity to earn extra money while helping our Recruiting and Flight Ops departments!
Captain Don Brelsford retired this past Wednesday, bringing to close a 24 year career with Trans States Airlines. Don was sent off in style, with a water cannon salute greeting his final arrival at STL. We are grateful to Don for his years of service and wish him all the best as he begins his next adventure!
Note: You may have difficulty streaming the above video from a computer in the STC building.