Bloomington Station Wins Prestigious Award

Central Illinois Regional Airport award pic

Congratulations to our Bloomington, IL station for winning the prestigious “Customer Cup” customer service award from American Airlines!  This quarterly award recognizes stations for improving the customer experience in areas including gate interactions, the boarding process, on board interactions, delays, and baggage handling.

The Bloomington team came in #1 ahead of all other American stations at airports of comparable size.  Way to go!

One thought on “Bloomington Station Wins Prestigious Award

  1. Audrey Peterson December 2, 2015 / 8:59 am

    CONGRATULATIONS BMI!! Keep up the good work!!

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