Thanks to pilot John Price for going above and beyond to return a special item to a passenger! We received the below note from Trans States Flight Attendant Nadine Buell, who observed the following on a recent flight:
Recently, there was a lady on one of my trips who was travelling alone with an infant. We chatted during the flight, and I learned that the baby’s blanket was crocheted by her great-grandmother and had been passed down. The baby ended up fussing the whole flight, which left the mother flustered and upset.
When it was time to deplane, I helped her as much as I could, wished her luck, and sent her on her way. While John and I were crossing seatbelts, he noticed the baby blanket had been left behind. I quickly gave him a description of the passenger, and John ran off the plane and ran halfway down the terminal before catching up with the woman and returning the blanket to her. John came back to the plane a sweaty mess, but smiling!
We love it when employees take the time to recognize each other for a job well done! John was entered in the second quarter Above & Beyond contest and is in the running to win a $50 Visa gift card. If John wins, Nadine will win a $25 Visa gift card for nominating him!
Second quarter Above & Beyond winners will be announced in the coming weeks!