From Trans States Flight Attendant to Aviator: Jennifer Billock’s Story

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Jennifer Billock transitioned from her role as a Trans States Flight Attendant to Aviators Intern.

After working a few years as a family therapist, Jennifer Billock realized her true passion was in travel. This new aspiration inspired her to pursue a career as a flight attendant. As she started flying the line as a flight attendant and became more acquainted with aviation, she learned that becoming a pilot was her true calling. Jennifer is currently a Certified Flight Instructor and part of Trans States’ Aviators program, which provides participants with a clear and defined pathway to the Trans States flight deck upon completion of ATP minimums. Learn more about Jennifer’s journey below:

What sparked your desire to fly?

I’ve always loved to travel. My love for travel led me to volunteer with the Peace Corps in Azerbaijan after receiving my undergraduate degree. I ended up going back to school for a master’s degree in Marriage and Family Therapy. From there I began working as an in-home family therapist. My career in mental health didn’t allow me the time or means to travel as much as I wanted to, so I made the choice to apply for a flight attendant position.

Tell us about your Flight Attendant experience. Why’d you choose Trans States?

I chose Trans States because I could pick my base location before I started working. I knew I would not be a career flight attendant, but that I wanted to use the time to discover new cities and find my passion.  I found it very quickly.

How has the transition from Flight Attendant to Aviator been for you?

During flight attendant training I found myself wandering into the cabin trainer cockpit and asking the new-hire pilots questions.

Flying the line made me fall in love with the lifestyle and the fast pace of the avition industry. I quickly downloaded the Pilot’s Handbook of Aeronautical Knowledge and asked my crews question after question. Captain Larkin taught me how to use dual VORs to find my location on an aeronautical chart. Another pilot taught me about roll, yaw, pitch and the list goes on and on. I quickly started flight training on my days off.

Eventually, pilots began showing me the release and by the end of my time at Trans States, I was doing the debrief. I learned so much from my fellow crew member family.

What are your career goals?

My goal is to eventually fly the Boeing 787 with United. For now, I will just work on building my flight hours and flying the Embraer-145 aircraft with that amazing Waterski call sign.

Why did you choose Trans States Airlines to jump start your pilot career?

I realized this passion was not going away and that I needed to pursue it full-time. I left Trans States as a flight attendant mid-April 2017 with literal tears in my eyes knowing that I was starting a full-time aviation training journey just to get back to Trans States as quickly as possible. I am still close to the family I created for myself at Trans States to this day. I am now a flight instructor, teaching others how to do what I could only watch my flight crews do only a short time ago. I was very happy to join the Aviator program.

What would you tell other flight attendants who are looking to transition into flight operations positions?

I would absolutely encourage other flight attendants to use their resources and use overnights with their crews to be curious. They are in the absolute best place to learn about the aviation industry. I’d also encourage them to study. Most pilots out there are still current CFIs and appreciate remembering the material they used to teach.

For more information about the Aviators Program, click here: http://www.transstates.net/careers/pilot_careers/Pages/Aviators-Program.aspx.

 

Chicago-based Flight Attendant Exceeds Customer Expectations throughout Five-Year Career

 

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Trans States’ Chicago-based Flight Attendant always provides stellar customer service to passengers.

Growing up near Chicago Midway International Airport came with a few perks for ORD-based Flight Attendant, Aryen Barr. As a kid, Aryen recalls plane watching as some of his most memorable family outings. Seeing the large jets take off and land on the runway sparked his desire to fly. Read more to find out why Aryen chose to launch his aviation career with Trans States, why he loves the flight attendant lifestyle, and why our Chicago base is the perfect fit for him.

After working in retail for several years, Aryen decided to step out on faith and chase after his childhood dream to fly. When he turned 20 years old, he chose to launch his career with Trans States after successfully navigating through the interview process.

“When I interviewed with the recruiting team, everyone I talked to made me feel as if I was already a part of the family,” Aryen said. “There aren’t many companies out there that make you feel like you’re already one of their own. With Trans States I could feel the difference and knew that I wanted to work for a company like that.”

Now, after five years with Trans States, Aryen still feels the same way he did when he first joined the airline family.

“They say when you do what you love, it doesn’t feel like work. I love having the ability to serve passengers. As the front-line employee I’m responsible for making or breaking a person’s travel experience, and I choose to make it better,” Aryen said. “Regardless of what kind of day myself or the passenger has had, I strive to give people an exceptional experience.”

Aryen’s commitment to providing excellent customer service has earned him numerous Above and Beyond nominations in previous quarters. He communicates impeccably with passengers with the aim to always place himself in their shoes.

“I was raised to treat others as you would like to be treated, so with every interaction I have, I like to do just that,” Aryen said. “The key is to smile often and provide a positive experience that will not only impact their flight, but the rest of their day. Some say that I go above and beyond, I’d just say that I’m being a decent person.

As Aryen progresses his career with Trans States, he hopes to continue making an impact on each passenger’s day and to grow in his role.

“Seeing the growth of this company excites me and I’m excited to see what the future has in store for us.” Aryen said.

Are you interested in becoming a Trans States Airlines Flight Attendant? Click here to apply today:  https://bit.ly/2Zozjcr

 

Aspiring Aircraft Mechanics Jump-Start Their Career Through Trans States’ Apprentice Program

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Trans States operates on behalf of United Airlines.

Top-tier pay, growth, and advancement opportunities are only a few of the perks offered to participants in Trans States Airlines’ Apprentice Program. Aspiring Aircraft Maintenance Technicians (AMTs) receive paid on-the-job training in this one-of-a-kind program, as they work towards receiving their A&P license. Apprentices will be awarded a $2.00/hr. raise when they progress to the field and an additional $1/hr. increase after one year with Trans States. Plus, AMTs receive up to $3,000 in annual retention bonuses after obtaining their licenses.

One of the biggest advantages that participants most enjoy is being assigned a mentor, who is a current Trans States mechanic, to guide them throughout the process of becoming licensed. During training, students are given a Sonic Tools set that is valued at around $4,500. Upon the completion of their training, graduates have the opportunity to purchase tools at a discounted rate.

Current Trans States Apprentice Roney Bunyan always had an affinity for transportation, but didn’t want to become an automobile mechanic. Instead, he chose to work on a mode of transportation much bigger than cars—airplanes.

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Roney Bunyan is currently in training to become a Trans States A&P Mechanic.

“When I found Trans States’ Apprentice Program, I discovered that this was the only regional airline with a program directly helping individuals to become airline mechanics,” Roney said. “I see the Apprentice Program as a golden ticket, because I’m receiving paid hands-on training while I pursue my passion for aviation.”

During the initial seven-weeks of classroom training, students will learn the fundamentals of physics, aerodynamics, and the theory of flight.  As the weeks progress, students will learn advanced aircraft systems, read engineering drawings and electrical schematics. Thereafter, students will enter the intensive on-the-job training program for 18-to-24 months. In the program, students are given tasks based on the knowledge they received in classroom training and increase their knowledge of maintaining the Embraer-145 aircraft.

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Apprentices work alongside A & P mechanics.

“The Trans States’ Apprentice Program helps students to gain a degree of mechanical aptitude and will help them to further develop skills to keep our aircraft safe and efficient,” Nicholas Bresnan, Trans States Maintenance Training Instructor said. “The license that they are working towards isn’t the end result of the program. The goal of the Apprentice Program is to help participants build a lasting career and become the greatest A&P mechanic that they can possibly be.”

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Colin Hickey is currently in Trans States’ Maintenance Apprentice Program.

After he left the United States Air Force, Colin Hickey decided to pursue a career as an airline mechanic because it was similar to some of the skills he acquired while in the service. He stumbled upon Trans States’ Apprentice Program while he was researching to find an airline that offered A&P training. When Colin saw that Trans States offered paid-on-the-job training through the Apprentice Program, he realized it was a match-made-in-heaven for his dream career.

“Trans States training is stellar because it’s interactive and hands-on rather than solely dependent upon books. It’s fun and extremely informative to learn how to look through a rivet, and how to properly operate a torque.” Colin said.

Obtaining an A&P license is the next step for Roney and Colin in their training. Both agreed that they’re ready to take the next step in their career.

“I’m elated to become licensed because I’m ready to launch my career and begin working on the Embraer-145,” Colin said. “There’s no limit to what else I can achieve once I receive my license.”

One of the most exciting factors about working as a Trans States A&P mechanic is that your work isn’t just limited to our passengers or our maintenance hangars. Your career with Trans States may allow you to meet incredible people and see places you’ve always wanted to travel to.

“My biggest suggestion for Maintenance Apprentices is to be open-minded to all of the opportunities that come your way, because you never know what can happen,” Director of Maintenance, Matthew Wright said. “I’ve had the opportunity to travel across the world to places like Switzerland, Japan, and Brazil because I didn’t limit myself. I took advantage of whatever came my way because doors will open if you’re always willing to lend a helping hand.”

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Sometimes  A&P mechanics are presented with the opportunity to work on Trans States’ charter flights, traveling to overnight destinations ensuring a seamless operation.

To be considered for the upcoming Apprentice Session on Friday, March 1, apply online and submit a resume to TSH-MXRecruiting@tshstl.com/. Click here for more details about the event: https://bit.ly/2S5uQGG. Learn more about the Apprentice Program, here: https://bit.ly/2sqeL3s.

 

Black Hawk Pilot Victor Soler Transitions to Civilian Pilot Career with Trans States

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Victor Soler served as a Black Hawk pilot in the Army Warrant Officer Program.

After serving ten-years in the Air Force as an enlisted Airman and flying as an H-60 Black Hawk pilot in the Army Warrant Officer Program, Victor Soler decided to become a civilian pilot. He’s more than excited to join the Trans States airline family. Read more below to learn what skills he brings from his military experience.

Why did you choose to pursue a career as a commercial airline pilot?

I chose to pursue a career in commercial aviation because there are tremendous opportunities in civilian flying for military personnel. With the current pilot shortage, the need for pilots is unprecedented. With Trans States’ program, I have the chance to provide a great living for myself and my family, along with a more predictable schedule. I believe when opportunity knocks you should answer it.

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Victor is currently in training to become a Trans States First Officer.

Have you noticed any major differences or similarities in your military flying and civilian flying experiences?

The differences that I’ve encountered are very few, and mostly regulation-based. There are many similarities, however. Rotor and fixed-wing pilots essentially speak the same language.

My service in the military taught me a lot about flexibility, which is a great trait to have. I was put under many stressful and changing circumstances, and I know how to navigate through them and adapt to my surroundings. This isn’t the first time my wife and kids experienced me being away from home. They are resilient and understanding of the profession that I have chosen.  The biggest difference that I’m most looking forward to is the predictability that a civilian airline schedule will give my family.  Having a schedule a month ahead of time is something we haven’t had the pleasure of for more than 20 years.

What do you like about your rotor transition training with Trans States?

I love that  you can attend the flight school of your choice to receive your ratings.  The flexibility of the program provides me with the opportunity to not only complete the required training, but to also do it while I’m still on active duty.

What advice would you give to military pilots interested in transitioning into a commercial airline career?

I would advise anyone who chooses to pursue a civilian pilot career to take advantage of the opportunity. There are no downsides to launching a new career path. It’s always best to contact individuals who work in your desired career, because they’re willing to teach you and show you the ropes. Everyone that I’ve met has had a willingness to help me and teach me the tools I need to become successful.

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Victor and his fellow military service peers.

Learn more about our Rotor Transition Program and apply here: https://bit.ly/2JEMRw4.

 

Follow Your Dreams: Leslie Hernandez Chronicles Her Story of Becoming A Trans States Flight Attendant

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Leslie Hernandez poses for a pre-flight photo on Trans States’ Embraer-145 aircraft.

Traveling from city-to-city to provide passengers with excellent customer service and a smile is the career that Denver-based Flight Attendant Leslie Hernandez always aspired to have. After graduating from high school, she began laying the foundation to her dream career. Read more to learn how Leslie became a flight attendant, what she enjoys about being based in Denver, and why she loves Trans States’ close-knit company culture.

What inspired you to become a flight attendant?

Growing up, whenever my family and I traveled for vacations or to visit other family members we always flew. Every time I saw the flight attendants on the airplanes, I always envisioned myself becoming one of them some day. I loved how they carried themselves. They were always kind and very personable to all the passengers. I became so enamored with the flight attendant lifestyle, that I watched vlogs and read books about the occupation religiously.

What are the steps you took to become a flight attendant?

At the age of 18, I enrolled in a 5-month airline academy in Vancouver, WA to gain more knowledge and insight about aviation. Attending the academy was exciting, because it showed me more and more that this was the right career path for me. I was still only 18 when I completed the 5-month course, which meant that I was ineligible to apply for the airlines. Since I wasn’t 19 yet, I relocated to Alaska and accepted a seasonal position working for a cruise line in Alaska to help me manage my responsibilities.

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Leslie en-route to her first flight of the day.

Then, once I turned 19, I applied to work for Trans States Airlines and was invited to Denver for an interview. The recruiters I met at the interview were all very friendly! They welcomed me with open arms and truly made me feel comfortable. I did so well in the interview that the recruiters decided to hire me on the spot. The rest is history! I’ve now been with Trans States for almost two years and I absolutely love it here!

How was your experience in the training process?

My flight attendant training with Trans States was intensive because there were so many different subjects that I was responsible for learning. The goal of the training was to ensure that I knew what to do in any situation that could possibly happen.  During training I met some amazing people that I am still close with and consider to be good friends today.

What is your favorite memory from training?

My favorite memory from training was when myself and a few of my classmates used our flight benefits to travel to Chicago over the weekend for lunch. The trip gave me a little taste of what was next to come in my career.

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Trans States Flight Attendants from left to right: Rebecca Lee, Carla Franco, Leslie, and Alisha Nieshe.

Why do you love working at Trans States?

The people are what makes Trans States such a great company to work with. When I come into work every day, I look at my colleagues as more than coworkers – they’re my family. Everyone is always willing to help you if you don’t understand something, or have questions about anything. Another perk about Trans States is the passengers that I interact with on every flight. I love that I can meet people from all over the world and create memories with them that will last a lifetime. My work as a flight attendant isn’t just a career, it’s a lifestyle.

Walk us through a day in the life of a Denver-based flight attendant.

I’m based in Denver, Colorado, but I live in Norco, California, which is a city in Riverside County, California. Since I live in Norco, I commute back and forth to Denver. As a line-holder, I fly in one day prior to my trip to make sure that I am prepared when my flight begins. On the day of my trip, I report to the airport an hour prior to the flight departure and go to the crew lounge to check my mailbox. After I check my mailbox, I head out to the aircraft, and proceed with my pre-departure duties. My pre-departure duties consist of checking all the safety equipment and ensuring that the cabin is safe for the flight. Upon completing my duties, I board the flight and make sure that I provide an unforgettable experience for all my passengers.

What are some of your favorite overnights?

A few of my favorite overnights include Rapid City, South Dakota, and Great Falls, Montana. I love to travel to Rapid City in the summertime, and while I’m there I watch movies outside on a projector under the night sky. When I travel to Great Falls, I love to go bike-riding through the trail leading to the Giant Springs. After completing one-to-five flights a day, I’m always excited to reach my overnight and explore the new city that I’m in. Working for a regional airline has allowed me to see the smaller cities that I never knew existed; I’ve grown to love and appreciate those cities. There is something special in every overnight that Trans States has to offer – from the local restaurants and friendly people, to the amazing views flying over the snowy mountains in Denver.

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Beautiful waterfall from Giant Springs State Park in Great Falls, Montana.

Where do you love to travel, while using your flight benefits?

Traveling is a major passion of mine and I love to travel even when I’m off the clock. The perks of my flight benefits are that I can travel anywhere that I choose. Sometimes I use them to travel back home to California and visit my family, or I travel to New York to visit friends. One time I used my benefits to travel to Mexico with my mom and we relaxed on the beach.

What advice do you give to aspiring flight attendants?

My advice to aspiring flight attendants is to always know that the sky is the limit. You’re capable of achieving anything you put your mind to and if becoming a flight attendant is your dream job, then chase after it. Your dream is attainable if you remain positive and dedicated!

Do you have any goals you wish to achieve as you continue your career with Trans States?

The main goals I wish to accomplish is to continue to expand my knowledge of the company and travel to more international destinations during my personal time.

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Leslie strikes a pose at Lake Chapala in Jalisco, Mexico.

To learn about our flight attendant careers, click here: http://www.transstates.net/careers/Pages/flight-attendants.aspx.

Flight attendant positions are available in our crew bases located in Chicago, Denver, and St. Louis. Apply now to be invited to an upcoming interview session! https://useast.appvault.com/jobs/searchjobs.aspx?v=transstatesrms